Hotmail mesasages are rejected.

Reported by: Advsabukj
Created: 1 month 1 day ago
Last reply: 1 month 4 hours ago
Views: 56

Hi all,

hotmail.com messages are returned from the server. i tried but not able to find a solution. can anyone help?

Thanks in advance

ldap.xxx.net.in rejected your message to the following email addresses:

xxxx (xxxx@xxx.net.in)
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is probably due to a problem or policy setting on the recipient's email system.

Check the error for information about the problem. The error might tell you what went wrong and how to fix it. For example, if it says the message was blocked due to a potential virus, try sending the message again without attachments.

For Email Admins
This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by modifying their message then it's likely that it's a problem that only the recipient's email admin can fix.

Check the error for information about the problem. The error might tell you what went wrong and provide clues for how to fix it. For example, if it says the message was rejected due a Sender Policy Framework (SPF) issue then you'll have to work with your domain registrar to properly configure your SPF record.

 Check the error for information about where the problem is happening. For example, look for a domain name like contoso.com. This tells you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.

 If you can't fix the problem, contact the responsible party's email admin. This could be the recipient's email admin, your smart host service admin, or someone similar. Provide them with the error code and error message from this non-delivery report (NDR) to help them troubleshoot the issue.

Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.

 ldap.xxx.net.in gave this error:
Remote server returned an error -> 550 DKIM test passed (address=XXXXX@hotmail.com domain=hotmail.com),;but signature is invalid.

Diagnostic information for administrators:

Generating server: SG2APC01HT238.mail.protection.outlook.com

xxxx@xxx.net.in
ldap.xxx.net.in
Remote Server returned '550 5.0.350 Remote server returned an error -> 550 DKIM test passed (address=xxxxxx@hotmail.com domain=hotmail.com),;but signature is invalid.'

Original message headers:

ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
 b=j3wCHR1nMmyGOZSRtT0EVrNp3ERt/Y9wOihpDfU6gmZUMCmg5NqNlKP9zJUH4PvhjQuzGXOcmv4f8zgGwSkEJbw9IFN8nN2ERS42xLK+sIZbhcZaVEJz4sVSGE5/KBalJVcOB4ZCu+nhapgGv9ggrQTFl+HcMlXKeidmPjUh/KTCxlL8b45NrECCoE6ktJPLefuwVWPJ9JHBsQAf+P5KvBJw+cfyJDa/laWSvirjo8EqJgjtyKnrj45Wyrpt/8xSOotldBbj1QeFrJGYSIbI6aBUudIoFycfBn+mMgxdgJCI/+qCchxox43OnFpbqbzDwdckVOE/P0dZlJ/SPTkyIA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
 s=arcselector9901;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=ippPT40jsIONytNN8pw5/Wj4Izl9kY7ZS4l4Sfeq4kA=;
 b=CcnwoGdRnKxNsWSQKRO7aUa8Ihb5ubqv70SSHIzKx0sZbBRTrPbX6pFA0ZVr1T3jV9oJtdQrlGyP602R/CfVe3TVX/GRXcDuFPufUpUa+TEaZLNv9kie5GSJf+trP8I4ryGLBXm9h46q36mjyFKTC7RtXbTF7/YDd6Pc/iYC9dpYiWttaXPXjrIt11M+RLwaQY+9fYNWOgtS4gGrvO/Kghd2Oc3vyoFSU8qS7dSklMWkMucOvzJqkcDVdpDOLgCu6IaKqXru3XxwSXU7Pe5HgAjr0ZKjYhZmP7tdPFtsY3rdrajNt2F7f46lMtnHTrZ7lDtx8V8oxvnLu9ICOeoRqA==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;
 dkim=none; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;
 s=selector1;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=ippPT40jsIONytNN8pw5/Wj4Izl9kY7ZS4l4Sfeq4kA=;
 b=QgKeeBw6OscfDfcyTvwnw6KvkLXyvBS5fDab/bRUlsgOmNBJAi+k9g6lGcGBru22vkS5zlxjjb8fCRFgZQPq5TIJgofCx7mPzL0EJD6kV4HyyZ5o8y45kccQMTVH9j4XfNOBFD0bomqhLWPqBbubfZtzKSQ1pC55qD+j+d5iPPHRBDN9u56i6cc+OjVbKcRi7KachyOeztgpHKYRUN4RAA5A9CT3TGuFhX6IahW7HLYeLzU6ZFEVMuqbMC7pPXxfhF4/DAftTgp2ZWIsuS27Xj3GOkFDbVmtvOb0kPhVnsMhsISgQ9Jjkz1klUEvztp71oSMlMTgA4GGqzncdtHntQ==
Received: from SG2APC01FT051.eop-APC01.prod.protection.outlook.com
 (2a01:111:e400:7ebd::46) by
 SG2APC01HT238.eop-APC01.prod.protection.outlook.com (2a01:111:e400:7ebd::469)
 with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2958.19; Tue, 5 May
 2020 15:12:03 +0000
Received: from TY2PR03MB4589.apcprd03.prod.outlook.com
 (2a01:111:e400:7ebd::45) by SG2APC01FT051.mail.protection.outlook.com
 (2a01:111:e400:7ebd::368) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2958.19 via Frontend
 Transport; Tue, 5 May 2020 15:12:03 +0000
Received: from TY2PR03MB4589.apcprd03.prod.outlook.com
 ([fe80::bde2:5c8f:30bd:712b]) by TY2PR03MB4589.apcprd03.prod.outlook.com
 ([fe80::bde2:5c8f:30bd:712b%7]) with mapi id 15.20.2979.025; Tue, 5 May 2020
 15:12:03 +0000
From: xxxxx <xxxxxx@hotmail.com>
To: xxxxxx <xxxx@xxxx.net.in>
Subject: Test Mail
Thread-Topic: Test Mail
Thread-Index: AQHWIu+H5mj+Npxi8kKGxQBK4AdTDw==
Date: Tue, 5 May 2020 15:12:03 +0000
Message-ID: <TY2PR03MB4589CF6919AD249E167522F5A3A70@TY2PR03MB4589.apcprd03.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-IN
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-incomingtopheadermarker: OriginalChecksum:2432E20AE74E757EBED553AF60A33F5D1AF699790193AF12BAFE86DBCA572AEC;UpperCasedChecksum:E2A2B99E456B5A7A1F70D6A9E4DFDFC573A2688A2B7E53EFC460D7937A861018;SizeAsReceived:6604;Count:42
x-tmn: [fgHe2tQa/DR0MP31BbBuT5MZHSNQtmDy]
x-ms-publictraffictype: Email
x-incomingheadercount: 42
x-eopattributedmessage: 0
x-ms-office365-filtering-correlation-id: 6799886e-2c8b-4837-5c8f-08d7f106aae0
x-ms-traffictypediagnostic: SG2APC01HT238:
x-microsoft-antispam: BCL:0;
x-microsoft-antispam-message-info: YbCdGDBtmwvlbxSQ45nu9KY5QMx29cxbECjYxYsBkdMa37LK6WBI/Lb3+5OpHyyinogb3ZgMcFPuwHpwMy8S0x3I1O+dIeiXDNl0Q0aEFN1pSFUwQTpaiy6bU0xu0sf52z2E+DKaxVfFbX7WyVaZo1zWhgCXxQX3MMRClPhjPlyWrjIjpQ4n7TMyViM68w5Ktg+GusSRwZowF/OI81y0azUgJvwhNbBe1MZhVZvIaGENmdUkvSHbg3/oDlnwKHjM
x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:0;SRV:;IPV:NLI;SFV:NSPM;H:TY2PR03MB4589.apcprd03.prod.outlook.com;PTR:;CAT:NONE;SFTY:;SFS:;DIR:OUT;SFP:1901;
x-ms-exchange-antispam-messagedata: rLc8hUgpErUzYbXDQEnTkOA1KQ0erfu895+hUztQ0m+6yvyqr43ohRHNRTz43krmfBWpicGHauBBAVK2gRxOz2s8appCEdjBYX0FYqNpUNFKO3c0uemDp5zatkH8Jgp2WLx3C5BFz/twWpIx4EiD3Q==
x-ms-exchange-transport-forked: True
Content-Type: multipart/alternative;
       
MIME-Version: 1.0
X-OriginatorOrg: hotmail.com
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-CrossTenant-Network-Message-Id: 6799886e-2c8b-4837-5c8f-08d7f106aae0
X-MS-Exchange-CrossTenant-rms-persistedconsumerorg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-CrossTenant-originalarrivaltime: 05 May 2020 15:12:03.4413
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Internet
X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SG2APC01HT238
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